All customer and order information is kept strictly confidential and we do not share, rent, sell, or give anyone any customer information at any time for any reason. We value your business and strive to protect your privacy. Occasionally, we may send periodic emails notifying you of Krema specials. You may opt-out at any time by emailing us at nuts@krema.com.

We value your business. If you are not totally satisfied with any part of your order, please call us at our toll free number, 800-222-4132 and we will gladly replace any item, refund your money or credit your credit card.

We are proud to offer a safe & secure shopping environment. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

I any CHOCOLATE items are ordered that could melt during shipping, we will contact you to determine the best expedited shipping options. Depending upon the shipping destination, 2nd Day Air or Next Day Air Shipping methods may be necessary. Shipping dates may be adjusted by KREMA to ensure that chocolate items do not sit over a weekend during transit. Please email nuts@krema.com or call us at 800-222-4132 if you have any questions.