FAQ & Tips
What are your COVID-19 Protocols?
Krema Nut Company current COVID
-Our Retail Store is OPEN to walk in customers. Face masks are no longer required to shop in the retail store however per CDC guidelines, if you are not fully vaccinated, it is still recommended that you wear a mask indoors.
-Public restrooms are not available, please plan accordingly before visiting our retail store.
-We encourage you to place your in-store pick up order ahead online at our dedicated pickup website: KremaPickup.com
-The sandwich and milkshake counter will remain temporarily closed as we remodel. A reopen date will be announced when the project is close to completion. We apologize for any inconvenience this may cause.
Why am I unable to login to my customer account from your previous website?
Unfortunately, we were NOT able to transfer customer account information to our new website, in order to ensure your security. Please create a new customer account.
I live in a warm climate, will chocolate items on my order arrive in good condition?
Due to the WARM weather, if your order contains CHOCOLATES, a cold packaging fee will automatically be added to into the shipping rate at checkout. This fee is for the additional packaging and cold pack(s) required to get your order to you in good condition. Depending upon the shipping destination, 2nd Day Air of Next Day Air Shipping methods may be necessary. Shipping dates may be adjusted by KREMA to ensure that chocolate items do not sit over a weekend during transit. Please email nuts@krema.com or call us at 800-222-4132 if you have any questions.
I am sending a gift, will there be anything inside the package that shows pricing information?
No. A card showing your Gift Message will be the ONLY thing included in the box.
Do you offer discounts?
Yes! We will automatically take 10% off if you order 25 or more catalog gifts in a single transaction.
What is your refund policy?
We value your business! If you are not totally satisfied with any part of your order, please call our toll free number, 800-222-4132. We will gladly replace any item, refund your money, or credit your credit card.
What is so special about Krema Natural Peanut Butter?
Krema Natural Peanut Butter is made with 100% #1 Fancy Grade Spanish Peanuts. We do not add salt, sugar, hydrogenated vegetable oils, or any other preservatives to our peanut butter. It's the same way we've been making it since the company started in 1898! It is always fresh because we roast our delicious peanuts in small batches just before grinding to ensure the best peanut butter possible.
Does Krema Natural Peanut Butter have to be refrigerated?
No, it does not have to be refrigerated. However, you may choose to refrigerate our natural peanut butter as it will slow down the process of oil separation.
Nut Butter Nutrition Facts:
Natural Creamy & Natural Crunchy Peanut Butters:
Ingredients: Peanuts. Serving Size: 2 TBSP, Servings per container: 14, Calories 190, Total Fat 16g, Saturated Fat 2.5g, Cholesterol 0g, Sodium 0mg, Total Carbohydrates 7g, Dietary Fiber 0g, Sugars 0g, Protein 8g.
Natural Cashew Butter:
Ingredients: Cashews, Peanut Oil. Serving Size: 2 TBSP, Servings per container: 11, Calories 190, Total Fat 15g, Saturated Fat 3g, Cholesterol 0g, Sodium 0mg, Total Carbohydrates 9g, Dietary Fiber 2g, Sugars 2g, Protein 6g.
Natural Almond Butter:
Ingredients: Almonds, Peanut Oil. Serving Size: 2 TBSP, Servings per container: 11, Calories 190, Total Fat 18g, Saturated Fat 1.5g, Cholesterol 0g, Sodium 0mg, Total Carbohydrates 6g, Dietary Fiber 3g, Sugars 1g, Protein 7g.
What is the shelf life of your products?
Our Natural Creamy & Natural Crunchy Peanut Butter will last about 6 months, and the Natural Almond & Natural Cashew Butter will last about 8 weeks. We suggest consuming your Krema Nut Company nuts and goodies within 8 weeks.
Do you sell your products wholesale?
Yes, we do sell our products wholesale. Please contact us at 800-222-4132 or email nuts@krema.com for more information.